1
User-friendly & Practical Features
The Toshiba website’s users, having serious purchase intent, pay attention to the detailed presentation of the product and its characteristics. Shoppers want simple and key information about the product they are interested in, so with the appropriate information hierarchy, visual symbols and practical features as the “Friendly Print” icon, shoppers are able to comprehend faster and easier the fundamental information provided about the product.
2
Store Locator
Connecting the online world to the physical one is always a challenge. But with the proper screen map layout and location list, the traffic to physical stores can be increased. On Toshiba’s Store Locator page, we chose the split screen layout between list and map view with a clear search box and red pins on the map that indicate physical stores. The users can either search for “Selling Points”, “Associates” or both.