Strategy and Consulting


Ploom is an innovative heated tobacco product by Japan Tobacco International and we are happy to introduce you its online localization to Greece.

Digital Marketing

Adobe Experience

Data Intelligence

Leveraging customer data for CRM campaigns and localizing the eShop for the Greek market via Adobe Experience Cloud delivers a premium and personalized experience.

Adobe Experience Cloud provides a comprehensive suite of tools for managing and optimizing customer experiences. By localizing the eShop and utilizing CRM campaigns, Ploom aims to deliver a premium and personalized experience to Greek consumers. This integration signifies a strategic move to enhance customer engagement and satisfaction.

Through the thorough study and analysis of event data & customer attributes, as well as segmentation by our data experts, the Ploom experience becomes more personalized and engaging, while optimizing the brand’s online sales channels. This partnership is a testament to the commitment of both companies to deliver a personalized, world-class digital experience tailored to the preferences of Greek consumers.

NetSteps through the creative use of artificial intelligence combined with the strategic use of real-time user data through Adobe Experience Cloud powers seamless content management and personalized CRM campaigns, delivering an immersive e-commerce experience to the Greek audience.

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